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Our main goal is to make you satisfied with your purchase. Unfortunately, due to the small nature of our company we do not accept returns for a refund.


We do offer store credit (that never expires) within 7 days for the total amount not including shipping fees. We do not reimburse shipping or return shipping fees. After 7 days, all sales are FINAL, and returns will not be accepted. Please email us at for assistance on your return and return address.


You are responsible for the returned product until it is delivered to us. Please receive tracking info for your records. 


  • Orders are shipped Monday-Friday.

  • All orders placed before 5pm EST will ship the next day.

  • Once your order has shipped you will be emailed a tracking number.

  • Shipping cost will be calculated and displayed at checkout. We do not deliver to P.O. Boxes.

  • Orders are shipped by USPS priority mail and in some cases UPS.

  • International shipping is currently not available.

  • If you receive a damaged or wrong item, we first want to apologize for this rare occurrence.

  • We can assure you that this matter is a priority that we are happy to resolve. Please email us IMMEDIATELY at .

  • We will provide you with assistance in this matter.

  • Please note that the shipment of custom hats may require a processing time of 7-10 days. Thank you for your understanding.


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